Privacy Policy

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collection and use of your information for that purpose only.

If we ask you to provide your personal information for another reason, such as for marketing purposes, we will directly ask for your explicit consent, or give you the opportunity to decline. 

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at [email protected] or by mail at: E2-Sport 1950 Rue Notre-Dame Ouest, Montréal, QC, H3J 1M8, Canada.

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our General Terms and Conditions of Sale and Use.

ARTICLE 4 - LIGHTSPEED

Our store is hosted on LightSpeed Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Lightspeed's data storage system and databases, and in the general Lightspeed application. Your data is kept on a secure server protected by a firewall.

Payment:

If you complete your purchase through a direct payment gateway, then Lightspeed will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The details of your purchase transaction are retained for as long as necessary to finalize your order. Once your order is completed, the purchase transaction information is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.

For more information, please refer to Lightspeed's Terms of Use or Privacy Policy.

ARTICLE 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so you can understand how they will handle your personal information.

It is important to remember that some providers may be located in or have facilities in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may be subject to the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete the transaction may be disclosed under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's General Terms and Conditions of Sale and Use.

Links

You may be directed away from our website by clicking on certain links on our site. We are not responsible for the privacy practices of other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-standard measures.

COOKIES

Here is a list of cookies that we use. We have listed them here so that you have the option to choose whether or not to allow them.

_session_id, unique session identifier, allows Lightspeed to store information about your session (referrer, landing page, etc.).

_Lightspeed_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_Lightspeed_uniq, no data retained, expires at midnight (based on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.

ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this website.


ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at [email protected] or by mail at E2-Sport

[Re: Privacy Compliance Officer]

[1950 Rue Notre-Dame Ouest, Montreal, QC, H3J 1M8, Canada]

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